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Terms and Conditions


  

These are our standard terms and conditions of sale, they do not affect your statutory rights. Placing an order shall be considered agreement to these terms.

 
Delivery
We aim to dispatch your order within 7-14 days of payment, please allow up to 28 days and larger orders may take longer. Please note that if your order includes custom as well as in stock items the order will be sent when all items are ready, please let us know if you'd like them dispatched separately. In the unlikely event that there is a delay in dispatch we will contact you and keep you informed.

Europe: Free Delivery on orders over £30.00 (only £1.50 below £30.00)
Other Countries: Free Delivery on orders over £50.00 (only £3.99 below £50.00)

Colour Representation
We try to ensure that the colours you see on the site are accurate but every computer monitor has different colour display capability and everyone sees these colours differently. For these reasons, we cannot guarantee that the colour you see 100% accurately portrays the true colour of the product.

 
Returns and Refunds
You may return goods, for any reason, unwashed and in new condition within 14 days for an exchange or refund. We can only give refunds once the goods are back with us so recommend that you use a secure carriage method (signed for on receipt).
Please note, we are sorry but we can only refund postage charges where there is a fault with the item.
 
Prices
Prices are only valid whilst published on this web site. This does not include out of date pages that may be available elsewhere on the internet.

Payment

We accept payment in both Pounds Sterling and Euros. Payment is accepted via these methods:

Payment with any major credit or debit card through the PayPal secure servers
Visa MasterCard American Express Switch Debit Cards Solo Debit Cards  Visa Delta  Visa Electron eCheck

European Bank Transfers.
Bank transfers from within the United Kingdom, France, Finland and Denmark - no charge.
Bank transfer from other countries in Europe may be subject to charges.

Personal cheques:
Drawn on British bank accounts in UK pounds or
Drawn on French bank accounts in Euros.

 
Privacy
We respect your privacy and will not pass your details on to other companies.
 

  

 

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